We offer several levels of Analysis ranging from a very local ‘hands – on approach’ of conducting intensive audits of the competition through to a more global approach of introducing global trends and understanding the larger market dynamics.

Concept Development

We develop ideas to match our client’s needs and in retrospect their client’s needs. Our Strategy Development Plan highlights details of what the focus will be on, how to reach the goal and what the components of the concept are.


The brand is the packaging of the concept! We develop a brand platform to ascertain the association of the brand to the target audience. How is the identity – the right look, feel, personality and message is from the brand to the market place.

Customer Service

Without a customer, there is no business! We develop Customer Service Strategies and offer the entire process of ‘buy in’, implementation and measurement.